Shipping


Where do you ship to?

Almost anywhere in the world.

How much does shipping cost?

Shipping is based on weight, but one t-shirt delivered in Australia will be around $9.50 AUD (standard shipping rates). International shipping rates vary from country to country.

How long does shipping take?

We use AustraliaPost and their delivery times are as follow:

Domestic Shipping:

Parcel Post: 4-6 business days in major metro areas
Express Post: 2-4 business days in major metro areas
For regional areas it depends on your location, but don't worry you'll have a tracking number.

International Shipping:

Standard: 6+ business days  + customs processing times in major metro areas.
Express Post: 2-4 business days  + customs processing times in major metro areas

Can I track my order?

After your order has been shipped, you'll receive and email from AusPost with a tracking number. Please allow 24hrs for the link to activate. If you're receiving your order outside Australia, the link may not update, but don't worry, your package is on its way.

 

Returns


What is your return policy?

We want you to be 110% satisfied with your product. Items in new condition (unworn/unwashed) can be exchanged or returned within 30 days of purchase. Sadly, we can't refund the original shipping charges.

We are human,  if we made a mistake or an item arrived defective, please shoot us an email here and we'll do our best to fix the issue as fast as possible.

To return or exchange an item please:

  1. Include a copy of your confirmation email from your order and let us know the size or item desired (sorry, we are a small company and we can't guarantee that the size or item will be in stock). 
  2. Mail your return to:
    FUERTE
    Attn: Returns/Exchanges
    37/2 Veryard Lane, Belconnen 2617
    Canberra, ACT
  3. Once your return is received, we'll revise it and we'll send your new item at no extra cost or we'll issue your refund. If any further clarification is needed, we'll contact you.